Last updated: October 2026
Digital Products
Most items in our shop are digital products (downloadable guides and workbooks). There is no shipping and no shipping cost for digital products.
- Delivery: instant. After your payment is confirmed, you will receive an email with your download link, and the link is also available in your account.
- Delivery time: immediately, usually within a few minutes of purchase.
- Availability: worldwide.
If you do not receive your download email within 1 hour, please check your spam folder and then contact us. We will resend your files.
Physical Items
When physical items are offered, we ship within the United States only. Shipping is free on all U.S. orders.
- Processing time: 3–7 business days after order confirmation
- Transit time: 1–5 business days within the U.S.
- Estimated total delivery time: 4–12 business days
Orders ship from New Jersey. Once your order has shipped, you will receive a confirmation email with tracking information. Delivery times are estimates and may occasionally be affected by carrier delays.
Returns & Refunds
Because digital products are delivered instantly and cannot be returned, digital purchases are generally non-refundable. However, we will always make it right if something goes wrong:
- If your file is damaged, incomplete, or will not open, or you received the wrong product, contact us within 14 days of purchase. We will send a working replacement, and if we cannot fix the issue, we will issue a full refund.
- If you were charged twice for the same order, we will refund the duplicate charge.
For physical items, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with clear photos and your order number. We will offer a replacement or a full refund. We do not accept returns of opened or used items for other reasons.
Approved refunds are issued to your original payment method, usually within 5–10 business days.
Cancellations
Orders for physical products may be canceled within 24 hours of purchase, provided the item has not yet shipped.
Registrations for events, workshops, or programs follow the cancellation terms shown at booking. Unless stated otherwise, they are non-refundable, as space is limited and intentionally held.
Contact
For questions about delivery, returns, or refunds, please include your order number and contact us:
Empower Soul Path LLC
24 Cedar Lane, Apt C
Highland Park, NJ 08904, USA
Email: info@empowersoulpath.com
Phone: 1-201-951-7047
We typically respond within 1–2 business days. We appreciate your understanding and your intention in choosing this work.